Not Worth Anything
Papa tells me that there is no such thing as bad publicity. But there must be reasons why Northwest Airlines is not doing well and wants to hold hands with Delta Airlines (I hope they get cooties)! And I think I know some of them…
I wish papa had got tickets from some other airline. NWA are very slow at responding to online queries or don’t answer the question you asked at all. Amongst other things, papa asked when exactly his credit card would be charged since he purchased the tickets on 15 Jan. They did not answer and papa had to wait until this month’s credit statement. (Even I know I should respond to papa immediately!)
There is a self-check in machine at the airports, but the ground staff insist on doing the check in for you. They do it very slowly because they don’t know how to use the system and don’t check documents properly. (Even I could have done it faster!)
NWA does not priority board families with kids. The flight attendants aren’t very attentive either. They did not offer me things to keep myself entertained. This was unlike the Singapore Airline, Qantas, and British Airways crews I had met before. (I hope that I am not losing my cuteness or my touch… horrors!)
Papa says that they forgot to serve me one of my kiddie meals and he heard the crew members talking loudly amongst themselves. We know one of the attendants is a grandmother while the other one has a daughter who doesn’t want kids. And NWA flight attendants look for Thomas Tang/Teng for visits to tourist attractions in China. If he isn’t available, they look for Jack who runs a video store. (Does Jack have Thomas DVDs?)
They even complained loudly about passengers! In response to a crying kid in a row in front of me, one female attendant said to her colleague, “Look at how big he is, and he’s crying!” Maybe she was a big kid herself because she did not have what papa says I also do not have: An internal monologue.
So piffles to NWA! Not Worth Anything.
Little Consumer Isaac
